We help with the arrangements. You follow your care team’s plan.
01
Tell us your surgery date.
Contact us before your procedure. We confirm the wrap, availability and delivery timing with our supplier, who ships directly to you.
02
Use it during your first two weeks.
Follow your care team’s instructions at home. Need more time? Contact us before your rental ends to arrange a weekly extension.
03
We help arrange the return.
Keep your wrap. Return the unit and reusable accessories in the original box using the supplied UPS label, or ask us for help scheduling a pickup.
Recovering from an injury instead?We can also help arrange a rental when your care team recommends cold and compression therapy.Talk to our team →
A few practical details
Before your rental begins.
Clear arrangements, from the first enquiry to the return.
What is included, and what will I pay?
The two-week Cryon-X One rental is $650 CAD plus tax. It includes the unit, one wrap for you to keep, delivery and return shipping.
Need another wrap or more time? We confirm those extra costs before you book or extend your rental.
When should I contact you?
As soon as you know your surgery date. We coordinate availability and delivery timing with the supplier. If your procedure date changes, let us know so we can review the arrangements.
Will someone explain how to use it?
The supplier provides setup resources and support. Your care team determines whether the device is suitable and gives you guidance on settings, session length and frequency.
The two-week period is the initial rental term. Your treatment schedule is individual.
What if I need a longer rental?
Contact us before your scheduled end date. Rentals can be extended week by week, subject to availability. We will help confirm the extra cost and revised return arrangements with the supplier.
How do I return the equipment?
The supplier asks for UPS drop-off the day after your rental ends. Drain the unit as instructed, keep your wrap and pack the unit and reusable accessories in the original box, then attach the provided return label.
If you need help scheduling pickup, contact us before the return date. We will help coordinate it with the supplier. Follow the dates and instructions in your rental agreement; late-return charges may apply.
Let us help you plan
Arrange your rental.
A few details help us choose the right wrap and coordinate delivery around your procedure.
What happens next?
Fiona or our team will contact you to confirm the wrap, dates and full cost before placing the order.
The supplier’s rental agreement, identification details and payment are completed separately through a secure process.
Send a rental enquiry and our team will contact you. We will guide you through the secure intake, confirm your dates, wrap and full cost, then arrange payment through Jane.
Your enquiry is not a confirmed booking. Please keep medical details out of the initial enquiry.
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